Customer Service

With our eight years of corporate experience TBS is innovative in managing projects by using our proven people-process- technology approach, we are a service provider that works to build and grow people and organizations. Offering a complimentary set of products and services, we specialize in:

  • Program and Project Management
  • Process Improvement and Change Management
  • Professional Training and Consulting
  • Digital Strategy and Communities

TBS customer representatives have more than 5-years’ experience collecting and processing customer cash and credit payments with a high degree of accuracy. We maintain log books, to include sign in/out logs, as well as monitor expenditures and engagement events using filing and retrieval systems. Our team is skilled in calculating billings, collections, and in processing client payments; Our experience conducting customer service calls, completing insurance inquiries, and scheduling appointment reminders is available for review.