Help Desk Services

Help Desk Services

Web Hosting, Customer Support, and Training

We lead organizational efforts to establish, create, design, deploy, and maintain web presences with a greater than 99% availability rate. Our Media Division milMedia Group manages the consolidated TBS help desk and from there we monitor numerous web communities continuously, as well as plan and prepare for disaster recovery. The TBS media department milMedia Group creates and manages user accounts, responds to trouble tickets, patches and updates software, accesses and uses databases, creates and interpret key performance indicators, manage content, use email systems and tools, and interact with customer/member populations.

Our help desk

Help Desk